Return Policy

Return & Exchange Policy

At Golden Lotus, we take pride in crafting high-quality, sustainable fashion. If you’re not completely satisfied with your purchase, we’re here to help.

Returns & Refunds
• We accept returns within 14 days of delivery.
• Items must be unworn, unwashed, and in original condition with all tags attached.
• Refunds will be issued to the original payment method after the return is received and     inspected.
• For free returns, we will provide a prepaid return label for domestic orders.
• Refunds are processed within 7-10 business days after approval.

Exchanges
• Exchanges are available for size or style adjustments within 14 days of delivery.
• If the desired item is out of stock, a refund will be issued instead.

Non-Returnable Items
• Items purchased on final sale or clearance.

How to Initiate a Return
1. Email [your customer support email] with your order number and reason for return.
2. We’ll provide return instructions and a shipping address.
3. Once your return is received and approved, we’ll process your refund or exchange.

For any questions, feel free to contact us at [your contact details].